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FAQs

How do I access the Self Service Portal?

It’s easy!  The process takes less than 30 seconds.  Contact your Broker to be registered.

Once your Broker provides you with a temporary password, simply copy this link into your browser:

https://portalt02.csr24.ca/mvc/1261953407

Enter your user name:   W B White Employee to provide

Enter your password:     W B White Employee to provide

Once you enter your username and password you will be asked to change your password.  Now that you are setup feel free to download our mobile app for even more convenience.  That’s it!

Does the colour of my car matter?

As far as your insurance company is concerned, no. The paint colour of your vehicle is not a question that is asked on an automobile insurance application

Can I lend my car to anyone?

If you are a registered owner of a car, you are legally responsible for any injury or damage caused by your vehicle. Anyone operating your vehicle must have a valid driver’s license and a legal capacity to operate the vehicle. There is a saying “If you lend your car, you lend your insurance”. If a guest has an accident while driving your vehicle, your car insurance will typically respond. It is always a good idea to discuss with your Broker before lending your car.

How are car insurance rates set?

Dozens of variables will be considered by your auto insurance company to calculate your individualized premium. Your age, the type of vehicle you drive, your years licensed and insured, claims history, conviction history, where you live, and the use of your vehicle are all examples of factors your auto insurance company will consider. Your Broker will ask you a variety of questions so that they can obtain the best car insurance rate based on your individual profile.

Are contents stolen from my car covered under my home insurance?

If the property is not physically attached to the car, the car insurance will not cover personal or business property stolen from your vehicle. You will need to speak to your Broker about filing a claim under your home insurance or business insurance policy. If you have contents normally stored in your vehicle, it is important to advise your Broker. You may need to purchase additional protection.

I bought another car. How do I add it to my insurance?

Your Broker will need to talk to you about the insurance coverage. With a change in vehicle, you may need a change in your current insurance coverage, so contact our office as soon as you are able. The registered owner and the policy holder must be the same in order to add the car to your current policy. Your Broker will require a copy of the vehicle ownership, to confirm the vehicle is registered in the same name as the policy holder.

What does No Fault Insurance mean?

The term “No Fault Insurance” is commonly misused. The simple explanation is that regardless or who caused the accident (or who is at fault), each driver involved in the claim will report it through their own insurance company. An Ontario automobile insurance policy holder will be working with a claims adjuster from their own insurance company to adjust their claim.

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We’ve got the insurance you need.

At W.B. White Insurance, we offer a wide range of options for industrial insurance. Whether you require industrial insurance in the construction, concrete or contractor spaces, we can help you to get the right industrial insurance to meet your unique needs. Teaming up with the most reputable insurers in the marketplace means that we will be able to get your coverage from an industrial insurance agency that understands your business and your needs.

The sorts of industries that we can help include, but are not limited to, the following:

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Locations

Oshawa Office 110 King Street East
Oshawa, Ontario, L1H 1B6

Lindsay Virtual Office

  • 905-576-1367
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  • 905-576-1367

Oshawa Office 110 King Street East
Oshawa, Ontario, L1H 1B6

Lindsay Virtual Office